Terms of Service

Welcome to our online store. By browsing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

All products, descriptions, and pricing are subject to change at any time without notice at our sole discretion.

2. Product Accuracy & Specifications

We make every effort to display the colors, features, and technical specifications of our products (such as soundboards, cores, and hilt finishes) as accurately as possible.

Because our items are fulfilled directly in coordination with our manufacturing partners, slight design variations, packaging updates, or minor component optimizations may occur.

3. Order Placement & Billing

We reserve the right to limit or cancel quantities ordered per person, per household, or per order if necessary.

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Liability & Proper Use

Our custom sabers are high-grade electronic prop replicas intended for collection, display, cosplay, and light-to-moderate stunt dueling (depending on the specific core type selected).

We are not liable for any personal injury, property damage, or mechanical damage resulting from improper handling, modifications, battery misuse, or heavy combat use.

Section X — 1-Year Limited Warranty (Shipping & Manufacturing Defects)

​At 791_SEQUENCE, we build our products for peak performance and stand by their quality. We are proud to offer a 1-Year Limited Warranty from the date of purchase. This warranty is designed to give you peace of mind, ensuring your gear arrives safely and operates exactly as intended out of the box.

​1. Scope of Coverage

​This 1-Year warranty applies strictly to:

​Physical damage sustained directly during transit (e.g., shattered components, cracked housing, or hardware damage caused by shipping impact).

​Inherent manufacturing defects or internal component failures present prior to shipping that prevent the product from functioning correctly.

​2. Strict Exclusions (User Error & Misuse)

​To protect our brand from fraudulent claims, this warranty does not cover, and 791_SEQUENCE is not liable for, any damage resulting from user error, accidental damage, or alteration after delivery. Non-warranted exclusions include, but are not limited to:

​Accidental drops, structural impacts, or physical damage sustained during your own handling, assembly, or use.

​Electronic damage, blown components, or board failures caused by improper battery installation, unauthorized firmware updates, or using unapproved charging cables/voltage.

​Cosmetic wear and tear, scratches, or finish degradation resulting from normal use, tactical sparring, or staging.

​Exposure to water, moisture, extreme temperatures, or improper storage conditions.

​3. How to File a Claim

​If your product arrives damaged from transit, you must report it within 48 hours of the carrier's marked delivery time to qualify for an immediate replacement. For internal manufacturing defects discovered later, claims must be filed within the 1-year coverage window.

​Email support at 791sequence@gmail.com with your order number.

​Provide clear, unaltered photographic or video evidence demonstrating the issue. For shipping damage claims, you must also include photos of the shipping box/packaging it arrived in.

​Claims for physical damage filed outside the initial delivery window, or items showing clear signs of user-inflicted impact or modification, will be interpreted as user-handling error and will be strictly denied.

5. Contact Information

Questions about the Terms of Service or order inquiries should be sent to us directly at 791sequence@gmail.com.